Technology Intern
Role Summary:
Provides technical support for our new membership platform, assists with platform updates, and helps maintain organization’s website.
Responsibilities:
• Assist with members onboarding and help desk responses for our new membership platform
• Moderate content and support platform quality control.
• Prepare analytics reports and user insights.
• Develop FAQs, guides, and troubleshooting notes.
• Assist with bug reporting and communicating tech issues.
• Support maintenance of BlackConnect.org website.
Skills & Qualifications:
Website design
Basic coding
AWS proficiency
Tech-savvy mindset
• Problem-solving
• Clear communication
• Accuracy and consistency
• Interest in digital platforms